4 Practical Use Cases for Mobile Point of Sale
In 2016, Business Insider reported that there would be 27.7 million mobile point-of-sale (POS) devices in the U.S. by 2021. Of course, that doesn’t mean that all of them will be retail-centric. Mobile POS systems are becoming quite popular in the retail business sector. Below are five practical use cases for retail-based mobile point-of-sale. See if your store fits the mobile point of sale enhancement today.
- In-store roaming POS – This may be the most obvious use case, but retailers who empower their employees with tablets that they can carry with them around the store as they set up merchandise displays and stock shelves will likely see a rise in sales. Roaming in-store POS allows your employees to ring up sales on the spot from anywhere in the store.
- Built-in loyalty – With mobile POS, you can establish a built-in loyalty program complete with coupons and discounts for customers who use the mobile checkout system. Another iteration of this is the digital coupon where you can Bluetooth the discount from your customer’s phone to your POS–anywhere in the store. Award loyalty points to customer who use your mobile POS system frequently.
- Real-time product lookup – You or your customers can look up any product in real time and see if you have it in stock. Not only can you look it up in your store, but you can look up products in sister stores and reserve the product at that location.
- Customer relationship management – Managing customer relationships is so much easier. You can update each customer’s information on the spot from anywhere in the store. If you are using kiosks, customers can update their own information.
Mobile POS is here, and it’s not going anywhere. Retailers who employ it will have an advantage over those who don’t.